Thursday, September 3, 2020

Analysis Essay Example | Topics and Well Written Essays - 1000 words - 1

Investigation - Essay Example In any case, it isn't protected to cherish somebody to an extreme. It is neither safe to kiss the individual one loves. Furthermore, it is hazardous to proclaim that one loves somebody. The creator specifies that everybody is a killer. For this situation, the young lady is helpless to kill. It is essential for the young lady not to wander outside around evening time. Besides, she ought to advise her mom about her whereabouts and the opportunity she will get back home from a night out. All the more basically, such an individual ought not rest so profoundly. At long last, the creator cautions the young lady to ensure herself via conveying a blade, pepper shower, mace, and a weapon. The creator asks the high school to unconstrained. In the last line, nonetheless, the story shocks the perusers by saying that the adolescent young lady will bite the dust at any rate. It is fundamental to feature that this content doesn't peruse as a short story. Rather, it peruses as a guidance manual that is irreplaceable for moving a mind boggling life. No different, the story utilizes a mellow flashback as the creator disguises the subject in the subsequent passage. Prior to that, the crowd doesn't know about the heading of the short story. It, consequently, happens that the subject is a defenseless individual of whom the general public postures threat from all fronts. The content blossoms with inconsistencies. In the principal section, the hero gets an admonition not to wander outside. The crowd expects that once the subject gets an admonition not to go on dates she might be permitted to go outside for different exercises. Furthermore, the creator cautions the subject neither to go on dates with men who drive nor drive herself to date (Monson 64). For this situation, the subject is conflicted between these two limits of counsel since she can't pick. In addition, the creator cautions the young lady to invest energy neither with men companions nor with any companion whatsoever. At long last, the young lady will come up short on any companion. The creator likewise advises the young lady neither to remain at home alone nor to wander out in broad daylight. The crowd,

Saturday, August 22, 2020

Fruit and Vegetables in Australian Market Essay

Products of the soil in Australian Market - Essay Example Farming doesn't assume a prevailing job in the economy of the nation and a lot of Gross Domestic Product is just three percent. Net ranch item (GFP), which is a proportion of the worth included creation contributed by organizations arranged to the Australian and New Zealand Standard Industrial Classification (ANZSIC) Subdivision 01 (Agriculture). In 1999-2000 GFP was determined to be $17.6 billion, or just shy of 3% of total national output. (7113.0-Agriculture, Australia, 1999-2000 2006). Still the nation delivers a wide assortment of yields including foods grown from the ground. Despite the fact that Australia is independent in farming, the nation likewise imports products of the soil other rural wares predominantly because of rising procedure of residential produce and expanded interest. The report says that the rising populace and request, low profitability development and expanding Australian agricultural costs comparative with world costs, will put extensive weight on imports. (Australia: Imports Threaten Fruits and Veges 2008). It is appropriate to discover how the makers from various pieces of this tremendous nation can showcase their produce to the nearby populace. The foundation of the products of the soil showcase in the nation is dealt with by what is known as the Australian Central Markets. There are six focal markets in the nation and it is answerable for taking care of a dominant part of the new produce in the nation. Most of Australia's new produce is either exchanged or transhipped through Australia's focal markets. (About the Market). The idea was an ongoing one that began tasks in 2001 to smooth out the discount market of natural products, vegetables and blossoms in the nation. Concurring the previously mentioned site, the Central Market Association of Australia is the organizing organization of the six focal markets who are individuals from this nodal office. The six part affiliation spread speaking to about the entirety of the foods grown f rom the ground showcase in the nation are The Adelaide Produce Markets Limited, Brisbane Markets Limited, Melbourne Market Authority, Newcastle Market Pty Ltd., Perth Market Authority and Sydney Markets Ltd. The market isn't just getting started by people for residential use. This investigation will concentrate just on the Melbourne Market Authority since it is illustrative of the entire nation. This market contains about 600 maker and distributer outlets and 140 discount exchanging units. The site says that More than 1800 individual products of the soil purchasers speaking to autonomous greengrocers, grocery stores, cafés and food processors source their produce direct from the Market. A lot more get conveyances and transfers from the Markets. Hence this figure additionally speaks to the retail market of the nation. A wide assortment of foods grown from the ground are accessible for buy and resale. Around 86 assortments of foods grown from the ground eighty five assortments of veg etables are accessible here which is at last made accessible to the individual shoppers. It incorporates apples to bananas, beetroot, breadfruit, Changko Manis, Chive (Onion Chives), Currant (Red Currant), Fig, Gooseberry, Hogg Plum, lemon, Loganberry, Mango, Olive, Pea Shelling, Potato, Strawberry, Turnip, Winged Bean and so on. (Market Fresh News 2008). This rundown is simply to show the wide assortment of normal and extraordinary foods grown from the ground

Friday, August 21, 2020

Case Study Commonlaw free essay sample

Distinguish the zones of law that are applicable to the picked media report, and clarify how they are pertinent to the issues sketched out in the report. This article covers the security/wellbeing issues encompassing an empty Peppermint Grove house. The manor can't be sold by Radhika and Pankaj Oswell because of uncertain issues with respect to unpaid charges of up to $186 million. Agreement Law Earning cash in Australia, an agreement is gone into with the Australian Tax Office (ATO) to pay charges as per the measure of salary being made. As there has been a question with Mrs Oswell owing the ATO an enormous whole of cash, there is an issue in regards to contract law, as she is committed to pay the cash that she owes. Criminal Law Neighbors have detailed that the empty manor hosts been utilized for some noisy gatherings, this is a type of intruding which is a break in the law. We will compose a custom article test on Contextual investigation Commonlaw or on the other hand any comparative subject explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page Whenever got wrongdoers could be indicted with either prison time or a fine, contingent upon whether harm to the property has happened or not. Property Law The Oswell’s case additionally includes property law. The ATO has put a stop on the property implying that until the question has been settled, the Oswell’s are not permitted to sell the property. Close by inhabitants are presently guaranteeing that the duty of observing and making sure about the structure tumbles to the ATO, moreover an online study indicated that people in general is supportive of changing over the empty property into something of network advantage as the missing $186 million was successfully owed to the next citizens. 2. Show how the law capacities in these different manners, by reference to explicit models inside the picked media report and the territories of law you recognized being referred to 1. Guarantees sensible consistency in day by day life; An agreement is a genuine case of sensible consistency in every day life, as it is normal that individuals will follow what is advanced in said contract. A model from the article is the cash owed by Mrs Oswell to the ATO. At the point when individuals start to procure enough pay to start paying their assessments they go into an agreement with the ATO, expressing that they will make good on their charges. That being the situation, the expectation would be that Mrs Oswell would pay the $186 million owed to the ATO. Supports and disheartens certain direct; Criminal law can be utilized to demoralize certain lead. A guide to be taken from the article can be the officers the chamber has watching the empty property. In the event that these officers had the option to get out the youngsters intruding on the private property they would have the option to demoralize the conduct. This should be possible with either a notice or a fine. The two of which will include a component of criminal law to their conduct, along these lines disheartening them from doing it. Awards rights and powers to people and gatherings of individuals; Tort Law is a genuine case of giving rights to people. In the article there is notice of suspicions that the ATO has put outsider protection on the property, as the property is a â€Å"accident holding up to happen† as there is incomplete flights of stairs without railing and different structure materials around the spot. As this is just a presumption and not a well established actuality, if somebody somehow managed to get injured inside on this property, they would have the option to sue under tort law as the ATO is at risk for the property in its present state. Tort law has conceded the individual the privilege to remuneration for their wounds. Forces commitments on people/associations to meet their lawful duty; Contract law can likewise be utilized for instance of a law to force a commitment on a person according to a legitimate obligation. The article expresses that Mrs Oswell had an error with the ATO in regards to a whole of $186 million. There is an agreement shaped with the ATO by all citizens that they will pay the measure of duty that is owed at the perfect time. That being the situation, that Mrs Oswell has a lawful commitment to pay the $186 million owed to the ATO. Takes into consideration the requirement of perceived rights and obligations; Criminal law can likewise be utilized an as case of the implementation of perceived rights and obligations. It is an acknowledged obligation for all individuals to keep the law, it is additionally an acknowledged ideal for everybody to have a sense of security. Both of these things can be implemented with criminal law. For instance if individuals penetrate other’s rights to have a sense of security or just decide not to adhere to the law, they can be indicted through criminal law. For instance in the article the officers who review the empty property can uphold the perceived obligations of the encompassing network which is to not illegal enter the private property. Gives cures when a foul play has been finished. Tort law additionally gives a model in this capacity of the law. A model from the article can be seen from the encompassing the property marking it a precarious situation. If somebody somehow managed to get injured on this property, tort law would give the solution for the treachery which is absence of security and lack of regard in leaving the region hazardous. Tort law would consider remuneration to happen. 3. By reference to the legitimate issues contained in the picked media report, clarify why it was significant for the important party/gatherings to know the law in the conditions? How did, or could, the gathering/parties have applied the law to further their potential benefit? Information on the law not just permits us to comprehend what we can do, yet in addition what we are restricted to do. The Oswell’s need to realize what the law is in regards to their unpaid duties, explicitly on the grounds that they have professed to not be coming back to Perth later on and whether they can be accused of tax avoidance under criminal law. The young people tossing parties in the empty square need to recognize what they can be accused of with respect to intruding and harm of property, as well as could be expected underage drinking and medication use. The ATO must have adequate information on property law concerning the freeze they put on the Oswell’s empty property and the rights and obligations that accompany that. For instance, outsider protection, security and observing of the property. 4. How do the media impact open observations about the law and its organization? By what method may open weight sway officials and judges in setting up the law? The media affects the assessments and recognitions that individuals structure. They can turn a story in any capacity and are truly adept at convincing individuals to feel certain things. For instance media kid's shows showing the likenesses between cops and pigs were incredibly well known as of late alongside numerous articles delineating individuals being superfluously beaten by police who at that point pulled off it. Since there is such a large number of outlets for the media to show their substance it is simple for them to put over an effectively influential message. Open weight could affect lawmakers so that with enough weight they can change the results of occasions. For instance, huge fights and petitions could make enough open weight on a lawmaker have another glance at a specific part of a law. Reference List MacDonald, Kim. 2014. â€Å"Call to screen party chateau. † The West Australian, January 8.

Monday, June 8, 2020

Characterization of Isabella in Northanger Abbey - Literature Essay Samples

Sir Francis Bacon is often cited as the progenitor of the phrase â€Å"knowledge is power†. This sentiment, if true, would render helpless Catherine Morland of Jane Austen’s Northanger Abbey. When the reader first encounters Catherine, she is an ingenuous girl and is unfamiliar with the ways of fashionable society. Her early companion, Isabella Thrope, foils her character. Isabella is sophisticated, beautiful, and seems to be able to behave favorably in the cases of human interaction that puzzle Catherine. However, Isabella’s ruin at the end of the novel indicates that while she may have some knowledge, it is ultimately false and thus puts her into greater jeopardy than her naive friend. In this way, Isabella’s character provides an intriguing study into how social, psychological, and ideological misinformation can lead to personal destruction.The opening chapters take care to explain that Catherine, the heroine of the text, is very atypical of the h eroines in Gothic novels. She is plain, unaccomplished, undesired by lovers, and lives a safe and ordinary life. Isabella, however, appears to be an excellent Gothic heroine. She is beautiful and an undeniable success with suitors. Her wordy and overly emotional speech patterns parallel the heightened sensuality of the characters of Ann Radcliffe’s The Italian. She never simply feels something but is â€Å"driven wild† (32); she never merely waits five minutes but rather â€Å"this age† (31); she does not agree, she â€Å"faithfully promises†. (155) Catherine, the narrator, and even Isabella truly believe in the characterization Isabella creates for herself as the embodiment of the sentimental heroine. While this belief ultimately jeopardizes Catherine, Isabella’s own unwillingness to acknowledge the indicators that she is not a heroine put Isabella at the greatest risk. Isabella expects the whole world to accept her as she presents herself a nd never doubts her own acting abilities. Although she is not evil per se, Isabella’s false knowledge causes many of Catherine’s problems in the novel. Isabella manages to secure a marriage proposal from Catherine’s brother, James Morland. However, when she discovers that he is not as rich as she first assumed, she sets her sights on Captain Tilney. It is this reaction that has leant Isabella her reputation as a gold digger. If this is true, then she is a manipulative and egocentric young woman on a quest for upward social mobility. While she is ignorant to her own character, she is well aware that she lacks most assets (such as wealth or family connections) to bring to a marriage that would make her desirable to potential suitors. Isabella’s gamble with James in trying to secure Captian Tilney reveals a deficit on the part of her interpretation of the world. Being beautiful, Isabella is used to stunning men with her good looks and seducing them . She has not, however, yet encountered her male counterpart – one who can manipulate women the way Isabella manipulates men. Her relative ingenue with regard to this causes Isabella to fall for Tinley, a man who plays at romance as she does. Furthermore, her attempt to marry the Captain reveals her lack of understanding about true emotional hurt in that she appears to think that she can shun James only to reclaim him when her other plans fall through.The letter that reveals Isabellas misfortune in chapter 27 congregates all of her shortcomings in one document. As she does in all of their interactions, Isabella seeks to establish a mood of intimacy with Catherine through stylized nonsense, rather than through more genuine gestures that would lead to true friendship. While attempting to remain confident and light, we learn that Isabella is humiliated; James has discovered her duplicity and spurned her. Implicit in the content of the letter is the exact opposite of what Isabella asserts to be her emotional state as well as evidence of her jealousy towards Catherine. To this end, Isabella writes, I hope you spend your time pleasantly, but am afraid you never think of me† (190) – an indication of jealousy of which Isabella herself may not even be entirely aware. To Isabella’s pain Henry replies, But we must first suppose Isabella to have had a heart to loseconsequently to have been a very different creature; and, in that case, she would have met with very different treatment (190). This remark concretizes the idea that Isabella is vindictive and emotionally immature as well as contributing to the conclusion that people in her life perceive her as such.Austen’s novel raises an interesting question, namely: does Isabella (and those like her) get her comeuppance? If so, the true heroine of the story (Catherine) is not quite convinced. In other words, if Isabella is not a plotting coquette, then she can be seen as an attra ctive girl who cannot refuse the attention of a young man. Viewed in this regard, she is perhaps no more guilty of plotting than any young girl who cannot figure out what she wants. Despite her effusive speech, and putting on airs, Isabella’s downfall is her own indecisiveness. If we accept this interpretation of her as innocent but flawed, rather than conniving and evil, she begins to resemble Ann Radcliffe’s Ellena. Ellena’s indecisiveness and trouble committing to Vivaldi cause her countless troubles and much heartache. Where Isabella cannot bare her pride to be wounded by a small income, Ellena cannot bare for her pride to be wounded by an unwelcome marriage. Both women, then, constantly seek to understand themselves in terms of how other people understand them. Pulchritudinous and charming, Isabella is endangered by not understanding the world outside of what her own pretty refelection reveals to her. Her ruin at the end of the novel indicates that while she may have some knowledge of society, her knowledge is ultimately incomplete in that she considers social standing more valuable than personal compatibility in a relationship. Though Isabella can be seen as manipulative and desirous of social standing for her desertion of James for Captain Tilney, she appears to reform at least somewhat by chapter 27. It is in the letter written in this chapter that Isabella’s vulnerability is evinced and the reader can see that she is somehow repentant for her past behavior (though she does not explicitly admit this). Ultimately, Isabella’s actions are what define others’ view of her and, though this letter appears to offer an interpretation of Isabella as changed subconsciously from her prior self, her past is how those involved in her life will always see her. So it is that Austen creates a character that serves both as a foil to a traditional gothic heroine (Catherine) and also as a sort of case study for the pe rsonal destruction that one’s own ignorance of character can catalyze.

Sunday, May 17, 2020

Was Mary Todd Lincoln Mentally Ill

The one thing everyone seems to know about Abraham Lincolns wife is that she suffered from mental illness. Rumors spread through Civil War era Washington that Mrs. Lincoln was insane, and her reputation for mental instability persists to the present day. But are those rumors even true? The simple answer is that we dont know with any medical certainty. She was never diagnosed by anyone with a modern understanding of psychiatry. However, ample evidence exists of Mary Lincolns eccentric behavior, which, in her own day, was generally attributed to madness or insanity. Her marriage to Abraham Lincoln often appeared difficult or troubled, and there were incidents of Lincoln gently complaining to others about things she had said or done. It is true that Mary Lincolns actions, as reported by newspapers, often invited criticism from the public. She was known to spend money extravagantly, and she was often ridiculed for perceived haughtiness. And, public perception of her was greatly influenced by the fact that she was actually put on trial in Chicago, a decade after Lincolns assassination, and judged to be insane. She was placed in an institution for three months, though she was able to bring legal action and reverse the courts decision. From todays vantage point, its honestly impossible to assess her true mental condition. It has often been pointed out that traits she exhibited may have simply indicated eccentric behavior, poor judgment, or the effects of a stressful life, not actual mental illness. The Personality of Mary Todd Lincoln There are many accounts of Mary Todd Lincoln having been difficult to deal with, exhibiting personality traits that, in todays world, would probably be called a sense of entitlement. She had grown up the daughter of a prosperous Kentucky banker and received a very good education. And after moving to Springfield, Illinois, where she met Abraham Lincoln, she was often perceived as a snob. Her friendship and eventual romance with Lincoln seemed nearly inexplicable, as he came from very humble circumstances. By most accounts, she exerted a civilizing influence on Lincoln, teaching him proper manners, and essentially making him into a more polite and cultured person than might be expected from his frontier roots. But their marriage, according to some accounts, had problems. In one story told by those who had known them in Illinois, the Lincolns were at home one night and Mary asked her husband to add logs to the fire. He was reading and didnt do what she asked fast enough. She reportedly became angry enough to toss a piece of firewood at him, striking him in the face, which led to him appearing in public the next day with a bandage on his nose. There are other stories about her showing flashes of anger, one time even chasing him up the street outside the house after an argument. But the stories about her anger were often told by those who did not care for her, including Lincolns longtime law partner, William Herndon. One very public display of Mary Lincolns temper occurred in March 1865, when the Lincolns had traveled to Virginia for a military review near the end of the Civil War. Mary Lincoln became offended by the youthful wife of a Union general and became enraged. As Union officers looked on, Mary Lincoln berated her husband, who stoically tried to calm her. Stress Endured as Lincolns Wife Marriage to Abraham Lincoln could not have been easy. During much of their marriage, Lincoln was focused on his law practice, which often meant he was riding the circuit, leaving home for stretches of time to practice law in various towns around Illinois. Mary was at home in Springfield, raising their boys. So their marriage probably had some amount of stress. And tragedy struck the Lincoln family early, when their second son, Eddie, died at the age of three in 1850. They had four sons; Robert, Eddie, Willie, and Tad. When Lincoln became more prominent as a politician, especially at the time of the Lincoln-Douglas Debates, or following the landmark speech at Cooper Union, the fame that came with success became problematic. Mary Lincolns penchant for extravagant shopping became an issue even before his inauguration. And after the Civil War began, and many Americans were facing grave problems, her shopping jaunts to New York City were viewed as scandalous. When Willie Lincoln, age 11, died in the White House in early 1862, Mary Lincoln went into a profound and exaggerated period of mourning. At one point Lincoln supposedly told her that if she didnt snap out of it she would have to be put in an asylum. Mary Lincolns dabbling with spiritualism became more pronounced after Willies death, and she held seances in the White House, apparently in an attempt to contact her dead sons spirit. Lincoln indulged her interest, but some people viewed it as a sign of insanity. The Insanity Trial The assassination of Lincoln devastated his wife, which was hardly surprising. She had been sitting next to him at Fords Theatre when John Wilkes Booth came up behind them and shot Lincoln in the back of the head. In the period following her husbands murder, she was inconsolable. She closeted herself in the White House for weeks, and created an awkward situation as the new president, Andrew Johnson could not move in. In the following years, she never seemed to recover from the trauma. For years after Lincolns death, she dressed in widows black. But she received little sympathy from the American public, as her free-spending ways continued. She was known to buy dresses and other items she didnt need, and bad publicity followed her. A scheme to sell valuable dresses and furs fell through and created public embarrassment. Abraham Lincoln had indulged his wifes behavior, but their oldest son, Robert Todd Lincoln, did not share his fathers patience. Offended by what he considered his mothers embarrassing behavior, he arranged to have her put on trial and charged with being insane. Mary Todd Lincoln was convicted in a peculiar trial held in Chicago on May 19, 1875, a little more than ten years after her husbands death. After being surprised at her residence that morning by two detectives she was hurried off to court. She was given no opportunity to prepare any defense. Following testimony about her behavior from various witnesses, the jury concluded: Mary Lincoln is insane, and is a fit person to be in a hospital for the insane. After three months in a sanitarium in Illinois, she was released. And in court actions a year later she successfully had the judgment against her reversed. But she never really recovered from the stigma of her own son instigating a trial at which she was declared insane. Mary Todd Lincoln spent the final years of her life as a virtual recluse. She seldom left the house where she lived in Springfield, Illinois, and died on July 16, 1882.

Wednesday, May 6, 2020

Stanley Milgram - 1172 Words

Individual Programmatic Assessment: Exploring a Classic Study in Social Psychology Daryl Bonelli Psych/620 January 25th, 2016 Colleen Story Individual Programmatic Assessment: Exploring a Classic Study in Social Psychology Introduction Norman Chomsky once wrote â€Å"I think it only makes sense to seek out and identify structures of authority, hierarchy, and domination in every aspect of life, and to challenge them; unless a justification for them can be given, they are illegitimate, and should be dismantled, to increase the scope of human freedom.† There is a true feeling of what authority can do if placed in situations that require someone to follow instructions. What happens to someone when they follow the orders of another†¦show more content†¦Were there any unexpected findings? What did the authors conclude? What did the results mean, and what are their implications? Results of the study are looked at by the number of participants and students when they stopped or continued to the end of the experiment. Participants in the study gauged on how far they would go in delivering shock the students. The question posed to a group of student from Yale where the study was conducted and participated in the experiment. The result was 3 out of 100 provided answers to giving the maximum voltage allowed by the administrator. 65% of the participants in the study which is shocking to the question proposed before the experiment proceeded with pressing the lever for maximum voltage (Cherry, 2008). The subjects in the study became highly agitated, angry, distraught, and extremely upset with the examiners (teachers); the participant students continued all the way until the end of the study. Unexpectedly the findings produce quite a shock itself because of the high level of participants who would follow orders by continuing the shock someone as they know and und erstand that the severity of voltage would go from 30 volts and in 15-volt increments, and it continues all the way to 450 volts. The levels were labeled, slight, moderate, and danger â€Å"severe shock.† Moreover, the last two labels were simply documented as XXX. As found by the study physical presence of the person inShow MoreRelatedReview Of Stanley Milgram s 1215 Words   |  5 PagesA standout amongst the most renowned investigations of compliance in brain research was done by Stanley Milgram (Myers 499). Stanley Milgram was a therapist at Yale University, directed an analysis concentrating on the contention between acquiescence to power and individual still, small voice. He analyzed avocations for demonstrations of genocide offered by those blamed at the World War II, Nuremberg War Criminal trials (Myers 499). 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By shown in contempt society, people are prone to obey to a certain authority due to the fear of punishment and being in solitary. This type

Service Marketing and Relationship Marketing-Samples for Students

Question: Discuss about the Service Marketing and Relationship Marketing. Answer: For a services organization, it is very important to establish proper and effective interaction among its employees. It is very necessary for managing the activities and operations in effective and professional way. The organization makes efforts to maintain effective communication between its front stage and back stage divisions. For offering quality services to the customers, management of organization has to categorize these two divisions. In this reflective essay, there is a discussion about the front office and back office flow charts of National Health Services. It will analyze the importance of service counter at health service organization. At the end, it will evaluate the managerial implications of designed flow charts and effectiveness of service encounter to achieve the goals of organization. Flow Charts Currently, I am working in well-established health services organization in Australia, i.e. National Health Services (NHS). I am working here as a care taker from 2016. NHS is the biggest health care organization in Australia that is funded by public. It is providing all types of health care services to the patients. It is also giving them support for maintaining their health and life style. At NHS, the senior management has established two departments, i.e. back stage and front stage for evaluating, creating and offering the services to the patients (Armstrong et al, 2014). Each and every product based or service based organization create flow charts for planning, organizing and supervising the operations according to the set quality and standards. For NHS, designing of the flowcharts is necessary for attaining the preset standards and managing the organizational culture of providing the services. An effective balance between back and front stage flow charts will have huge impact on the process used for attaining the objectives of business (Christopher et al, 2013). Front Stage Flow Charts At NHS, there are some specific operations and services, which are assigned to the front stage staff, like; managing the quality and standards, coordination and collection of admitting and discharging patients (Goetsch and Davis, 2014). Front office staff of organization follows a flow chart that is created by the top level management. As I observed at NHS, front office flow chart of the organization includes different activities like; communication with the patients and other visitors, providing data and information about appointment of health care services and required information about the modifications in the health care provision to ignore the chances of conflicts. Back Stage Flow Chart From the flow chart, I have noticed that the changes in scheduling and decision making process are developed as per the information that is provided by front office department (Fisher, 2015). Additionally, by looking at the front office flow chart, back stage department creates its plan to assign the tasks and responsibilities to the health care employees. This approach of front stage staff is assisting the National Health Service organization to meet the requirements of patients in an effective and planned way. Back Stage Flow Charts At NHS, back office operations have a major impact on the process of planning and implementation of plan to offer the quality services and give effective health care services to patients (Kapoor. 2011). As I observed at NHS, the flow chart of NHS back office incudes the activities like; receiving the call of patients, attending the suppliers and staff of NHS, which is necessary for gathering the information and creating changes in the schedule. In addition, the back office flow chart includes the procedure of filling the documents about the employees, evaluation of financial statements and endorsement of funds by taking the permission of senior management positions (Edwards, 2010). Back Stage Flow Chart Furthermore, back stage flow chart of NHS evaluates other activities, like; cleaning the waiting area, making comfort and entertain the patients. With this, they also ensure the quality and standards of services and effective allocation and usage of resources. I realized that back office chart of NHS is effective and assisting health care organization to fulfill its objectives. Significance of Service Encounter For a service industry organization, service encounter plays an important role in understanding the process designing and delivering the services, which include both management and customers to meet the goals. According to my observation at NHS, the service counter involves the satisfaction of patients and efficiency on the basis of perceived behavior between health care professional and customers. For instance, the patients, who visit the health care organization, like; NHS interact with health care executives for getting the data and information about appointment and scheduling of patients with seniors care provider (Zeithaml, 2013). Along with this, it will get the information about the procedure of using the products and services and offer payments options, which assist them in understanding the value of services. Additionally, I realized that NHS always believes to offer standard services to their patient in the form of treatment. It also maintains the interaction and communication by looking at the needs and demands of patients. In this situation, the company is following the direct form of service encounter because this is comparatively good for health care organizations to requirements and understanding the condition of patients. It is considering direct service encounter for effectively managing the resources to offer better services and treatment and interact with the family of patients. By looking at the services encounter at NHS, I can say that services encounter is very important for a service organization. It assists to fix the quality standards of service and needs of patients that assist in managing the business operations. Furthermore, in a successful service encounter, services and people come together to get predetermined goals by behaving nicely and following the rules for maintaining the security and safety of patients and their information (Kapoor. 2011). As I analyzed, it can be said that an effective and successful service encounter with the patients and clients have optimistic impact on the brad reputation and services quality, which is offered to the patients at National Health Service Organization in Australia. Managerial Implications Managerial implications can be defined by proper evaluation and implementation of changes, which have huge effect on the quality and standards of services at NHS (Zeithaml, 2013). As per my observation, service delivery process at NHS includes the stages like communication and collaboration with the clients, providing data about appointments and scheduling of services. According to me, for managerial viewpoint listening to patients, understanding their disease and requirements and providing some additional support have positive impact on the management of service industry organization, i.e. NHS. Lack of service encounter can affect the brand image of the organization (Mok et al, 2013). So, management needs to make efforts to fill the gaps between estimated and actual performance of organization (Samaha et al, 2014). I experienced that management can do this by understanding the needs and expectations of customers. At NHS, the employees, i.e. care workers need to be very helpful to pa tients. I believe that this type of management approach will help the organization in meeting the needs of customers and its organizational objectives. From the above reflective essay, it can be considered that flow charts of a services organization for front and back office assists in managing the products and services, which it offers to its clients. It is found that data about the operations and activities, which are involved in the flow charts of NHS to manage the standards and effectiveness of services. At the end, the essay has described about the importance of the interaction and communication process, which can support the organization in achieving its objectives. 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